APA Style

LOVELOCK, Christopher (et. al), WIRTZ, Jochen. (2011). Service Marketing ; People ; technology strategy 7th ed . Boston: Pearson.

Chicago Style

LOVELOCK, Christopher (et. al), WIRTZ, Jochen. Service Marketing ; People ; technology strategy 7th ed. Boston: Pearson, 2011. Text.

MLA Style

LOVELOCK, Christopher (et. al), WIRTZ, Jochen. Service Marketing ; People ; technology strategy 7th ed. Boston: Pearson, 2011. Text.

Turabian Style

LOVELOCK, Christopher (et. al), WIRTZ, Jochen. Service Marketing ; People ; technology strategy 7th ed. Boston: Pearson, 2011. Print.