APA Style

KATZ,Bernard. (2000). How to Turn Customer Service into Customer Sales . Mumbai: Jaico Publishing House.

Chicago Style

KATZ,Bernard. How to Turn Customer Service into Customer Sales. Mumbai: Jaico Publishing House, 2000. Text.

MLA Style

KATZ,Bernard. How to Turn Customer Service into Customer Sales. Mumbai: Jaico Publishing House, 2000. Text.

Turabian Style

KATZ,Bernard. How to Turn Customer Service into Customer Sales. Mumbai: Jaico Publishing House, 2000. Print.