APA Style

Grigoroudis, Evangelos, Yannis Siskos. (2010). Customer Satisfaction Evaluation; Methods for Measuring and Implementin Service Quality . London: Springer.

Chicago Style

Grigoroudis, Evangelos, Yannis Siskos. Customer Satisfaction Evaluation; Methods for Measuring and Implementin Service Quality. London: Springer, 2010. Text.

MLA Style

Grigoroudis, Evangelos, Yannis Siskos. Customer Satisfaction Evaluation; Methods for Measuring and Implementin Service Quality. London: Springer, 2010. Text.

Turabian Style

Grigoroudis, Evangelos, Yannis Siskos. Customer Satisfaction Evaluation; Methods for Measuring and Implementin Service Quality. London: Springer, 2010. Print.