APA Style
BLUNT, CAROLYN, MARTIN HILL-WILSON. (2013).
DELIVERING EFFECTIVE SOCIAL CUSTOMER SERVICE; HOW TO REDEFINE THE WAY YOU MANAGE CUSTOMER EXPERIENCE AND YOUR CORPORATE REPUTATION .
:
Wiley.
Chicago Style
BLUNT, CAROLYN, MARTIN HILL-WILSON.
DELIVERING EFFECTIVE SOCIAL CUSTOMER SERVICE; HOW TO REDEFINE THE WAY YOU MANAGE CUSTOMER EXPERIENCE AND YOUR CORPORATE REPUTATION.
:
Wiley,
2013.
Text.
MLA Style
BLUNT, CAROLYN, MARTIN HILL-WILSON.
DELIVERING EFFECTIVE SOCIAL CUSTOMER SERVICE; HOW TO REDEFINE THE WAY YOU MANAGE CUSTOMER EXPERIENCE AND YOUR CORPORATE REPUTATION.
:
Wiley,
2013.
Text.
Turabian Style
BLUNT, CAROLYN, MARTIN HILL-WILSON.
DELIVERING EFFECTIVE SOCIAL CUSTOMER SERVICE; HOW TO REDEFINE THE WAY YOU MANAGE CUSTOMER EXPERIENCE AND YOUR CORPORATE REPUTATION.
:
Wiley,
2013.
Print.