APA Style
Evenson, Renée. (2011).
CUSTOMER SERVICE 101- SECOND EDITION .
America:
Amacom.
Chicago Style
Evenson, Renée.
CUSTOMER SERVICE 101- SECOND EDITION.
America:
Amacom,
2011.
Text.
MLA Style
Evenson, Renée.
CUSTOMER SERVICE 101- SECOND EDITION.
America:
Amacom,
2011.
Text.
Turabian Style
Evenson, Renée.
CUSTOMER SERVICE 101- SECOND EDITION.
America:
Amacom,
2011.
Print.