APA Style

BLUNT,Carolyn, WILSON,Martin Hill. (2013). Delivering Effective Social Customer Service;how to redefinethe way youmanage customer experience and your corporate reputation . United Kingdom: Wiley.

Chicago Style

BLUNT,Carolyn, WILSON,Martin Hill. Delivering Effective Social Customer Service;how to redefinethe way youmanage customer experience and your corporate reputation. United Kingdom: Wiley, 2013. Text.

MLA Style

BLUNT,Carolyn, WILSON,Martin Hill. Delivering Effective Social Customer Service;how to redefinethe way youmanage customer experience and your corporate reputation. United Kingdom: Wiley, 2013. Text.

Turabian Style

BLUNT,Carolyn, WILSON,Martin Hill. Delivering Effective Social Customer Service;how to redefinethe way youmanage customer experience and your corporate reputation. United Kingdom: Wiley, 2013. Print.