APA Style
PASURAMAN,A, BERRY,Leonardt. (1990).
Delivering Quality Service,Quality service;balancing customer perception and expextetion .
New York:
The Free Press.
Chicago Style
PASURAMAN,A, BERRY,Leonardt.
Delivering Quality Service,Quality service;balancing customer perception and expextetion.
New York:
The Free Press,
1990.
Text.
MLA Style
PASURAMAN,A, BERRY,Leonardt.
Delivering Quality Service,Quality service;balancing customer perception and expextetion.
New York:
The Free Press,
1990.
Text.
Turabian Style
PASURAMAN,A, BERRY,Leonardt.
Delivering Quality Service,Quality service;balancing customer perception and expextetion.
New York:
The Free Press,
1990.
Print.