APA Style
Barnes,James G. (2004).
Secrets of Customer Relationship Management;rahasia hubungan pelanggan .
:
Andi.
Chicago Style
Barnes,James G.
Secrets of Customer Relationship Management;rahasia hubungan pelanggan.
:
Andi,
2004.
Text.
MLA Style
Barnes,James G.
Secrets of Customer Relationship Management;rahasia hubungan pelanggan.
:
Andi,
2004.
Text.
Turabian Style
Barnes,James G.
Secrets of Customer Relationship Management;rahasia hubungan pelanggan.
:
Andi,
2004.
Print.