APA Style
Tjiptono,Fandy, Chandra,Gregovius. (2008).
Service Quality Satisfaction ed.4 .
Yogyakarta:
Andi.
Chicago Style
Tjiptono,Fandy, Chandra,Gregovius.
Service Quality Satisfaction ed.4.
Yogyakarta:
Andi,
2008.
Text.
MLA Style
Tjiptono,Fandy, Chandra,Gregovius.
Service Quality Satisfaction ed.4.
Yogyakarta:
Andi,
2008.
Text.
Turabian Style
Tjiptono,Fandy, Chandra,Gregovius.
Service Quality Satisfaction ed.4.
Yogyakarta:
Andi,
2008.
Print.